Privacy Policy
Last updated: 2026-01-23
We collect only the data needed to provide chat, media attachments, notifications, and account features.
Data we collect
- Account data: username/display name and identifiers from authentication (Cognito).
- Chat content: messages you send and metadata (timestamps, conversation ids).
- Media: images/videos/files you upload as message attachments and avatar images.
- Audio: voice clips you record and audio files you upload as message attachments (plus related metadata like timestamps and filenames).
- Push tokens: device push token for direct message notifications.
How we use data
- Provide messaging features (send/receive, edit/delete your messages, reactions).
- Provide blocking and safety features (blocklist, report/flag).
- Provide direct message notifications (push tokens).
Microphone access
We request microphone access only when you choose to record a voice clip. You can deny microphone permission, and you can change permissions later in your device settings.
Search
When you use in-app search (for example, searching for channels), we send your search query to our servers to return results.
AI features
If you use the AI helper features, we may send message history and optional attachment thumbnails (images and video thumbnails) to OpenAI to generate responses or summaries. Use of this feature is optional and only occurs when you choose to use the AI features.
Note: audio attachments and voice clips are not sent to the AI provider by these features.
Sharing
We do not sell personal information. We may share data with service providers needed to operate the app (e.g., hosting, storage, authentication, notifications, AI provider if used).
Data retention
We keep account and content data until you delete it, delete your account, or as needed for safety/legal reasons. Some content may remain visible to other users (for example, messages already delivered) unless removed.
Delete your account
You can delete your account from within the app. You can also use the web deletion link: Delete Account.
Timeline: account deletion is typically immediate, but some cleanup (such as cached media) may take a short time to fully disappear.
Contact
Email: orkachat@projxon.com